Legal information
Privacy Policy
Effective date: January 15, 2025
1. Scope
This policy explains how Prime Serenity handles information when you browse primeserenity.site, use the catalogue tools, save courses, or contact our team. It applies to this website and its educational enquiry process.
2. Information you provide
If you contact us, we may receive your name, email address, phone number, and message. Please avoid sending sensitive personal information that is not needed to answer your enquiry.
3. Local browser storage
Fallows and cart selections are stored in your browser through localStorage. Theme and cookie-consent preferences may also be stored locally. This information is not sent to Prime Serenity by the catalogue pages.
4. How information is used
We use enquiry information to respond to questions, discuss course fit, provide requested support, and maintain a professional record of communication. We do not sell contact information.
5. Sharing and service providers
We may use trusted providers needed to host, secure, or operate the website. We share only information reasonably required for that service and expect providers to protect it.
6. Retention and security
We retain enquiries only as long as reasonably needed for communication, legal obligations, and internal accountability. We use reasonable administrative and technical safeguards, but no online service can promise absolute security.
7. Your choices
You may clear localStorage through your browser settings and may ask us to review, correct, or delete personal information held in an enquiry record, subject to applicable law.
8. Children and policy changes
The website is intended for professional adult learning and is not directed to children. We may update this policy when practices or legal requirements change and will publish the revised effective date.
9. Contact
Questions about privacy can be sent to [email protected] or submitted through our contact page.